Shipping Policy
At Erasho we strive to ensure your custom-made products are delivered promptly and in excellent condition. Please review our shipping policy to understand our practices and expectations.
Shipping Regions
We currently ship to the following regions:
Domestic: [india]
If your location is not listed, please contact us at support@erasho.com to confirm availability.
Shipping Costs
Standard Shipping: (Delivery in 7-10 business days)
Express Shipping: (Delivery in 3-5 business days)
Shipping costs vary based on the destination, product weight, and chosen shipping method. Final costs will be displayed at checkout.
Processing Time
All orders are custom-made and require a production time of 2-5 business days before shipping. During peak seasons or promotional periods, processing times may be slightly extended.
Delivery Time
Delivery time is calculated from the day the product is shipped. Typical delivery times are:
Domestic Shipping: 7-10 business days
Note: Delivery times may vary due to customs clearance or unforeseen courier delays.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your shipment through our courier partners.
Missed Deliveries and Returns
Incorrect Address: Please ensure your shipping address is accurate at checkout. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
Unclaimed Packages: If a package is returned to us due to being unclaimed, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with 360 degree video and photographic evidence.
The new product will be delivered against your damaged product to you within 7 days .
Lost Shipments: If your shipment is delayed or lost, contact us at support@erasho.com, and we will work with the courier to resolve the issue promptly.
Customs and Import Duties
For international orders, customs or import duties may apply upon the package’s arrival in the destination country. These charges are the responsibility of the customer and vary by region.
Contact Us
For any shipping-related inquiries, please reach out to us:
Email: support@erasho.com
Whatsapp: +91 9765955135
Thank you for choosing erasho