Refund & Return Policy

Thank you for shopping at erasho We aim to provide high-quality products tailored specifically to your needs. Please read our refund policy carefully to understand your rights and options.

Eligibility for Refunds

Since our products are custom-made, we can only offer refunds under the following circumstances:

*

Incorrect Orders: If the product differs significantly from the design, size, or specifications you provided.

Non-Delivery: If your order does not arrive within the promised timeframe due to issues within our control.

Conditions for  Returns

To be eligible for a Returns You must contact us withn 5 days of receiving the product. The item must be unused and in the same condition as received. Provide photographic evidence of the defect or incorrect item. Proof of purchase (e.g., order confirmation or receipt) must be submitted.

Non-Refundable Situations

We do not offer refunds or * for:

Customer Errors: Mistakes in design, spelling, or details provided during the ordering process.

Minor Variations: Slight differences in colour, size, or placement due to the printing process.

Change of Mind: Requests for refunds due to personal preference or a change of mind after the order is placed.

Delayed Delivery: Delays caused by factors outside our control, such as customs clearance or courier delays.

Refund Process

Contact our customer support team at support@erasho.com with your order details and issue description.

Our team will review your claim and may request additional information or evidence.

If approved, we will process and creadited your refund * within 7-10 business days.

Refunds will be issued via the original payment method.

Cancellations

Orders can only be canceled within 24 hours of placement. After this period, cancellations are not allowed as the production process begins immediately.

Contact Us

If you have any questions or concerns about our refund policy, feel free to contact us at:

Email: support@erasho.com

Whatsapp: +91 9765955135

We value your satisfaction and strive to resolve issues promptly and fairly.