Payment Policy
Last Updated: 01/02/2025
At Erasho.com, we strive to offer a secure and seamless payment experience. This Payment Policy outlines how payments are processed for the products and services purchased on our website. By placing an order on Erasho.com, you agree to the terms outlined in this policy.
Payment Methods
We accept the following payment methods for orders on Erasho.com:
*Credit and Debit Cards*: We accept payments through major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
– *Razorpay*: You can make payments using your Razorpay account, which offers secure payment processing.
– *PayPal*: You can make payments using your PayPal account, which offers secure payment processing.
– *PayU Money *: You can make payments using your PayU Money account, which offers secure payment processing
– *Other Local Payment Methods*: Depending on your location, we may also offer additional payment methods (e.g., UPI, Bank Transfer, etc.).
All payments are processed securely through trusted third-party payment processors.
Order Confirmation
Once you place an order on Erasho.com, you will receive an order confirmation email. This email will include details of your order, including the items purchased, pricing, and the total amount due. Please review this information carefully. If there are any issues or discrepancies with your order, please contact us immediately.
Payment Processing
*Payment Authorization*: When you place an order, the payment is authorized by the payment gateway. If your payment is successfully authorized, your order will be processed.
– *Payment Decline*: If your payment is declined by the payment processor, your order will not be completed. You will be notified, and you can attempt to use another payment method to complete your purchase.
– *Payment Failure*: In case of a payment failure, please check your payment details, ensure sufficient funds, and try again. If the issue persists, you can contact our support team for assistance.
Pricing and Currency
– *Pricing: All product prices on *Erasho.com are listed in INR [Indian Rupees] unless stated otherwise. Prices are exclusive of any applicable taxes, shipping fees, and additional charges, which will be added during the checkout process.
– *Currency: The prices you see on *Erasho.com are in INR [Indian Rupees]. If you are purchasing from outside the country, the exchange rate may apply depending on your payment method.
Taxes and Duties
The prices on Erasho.com may not include applicable taxes, VAT, or customs duties, which may be added at the time of checkout, depending on your location. You are responsible for any additional taxes, duties, or import fees that may be levied by your local authorities.
Discounts and Promotions
– *Coupons and Discounts*: If you have a valid promotional code, coupon, or discount, it must be applied at checkout. Discounts are not valid on previous orders, and cannot be combined with other offers unless otherwise stated.
– *Seasonal Promotions*: We may offer seasonal promotions or discounts that will be subject to specific terms and conditions. Please check the details of each promotion to ensure eligibility.
Refunds and Cancellations
– *Order Cancellations*: Once an order is placed, we begin processing it promptly. If you wish to cancel your order, please contact us immediately. If the order has not yet been processed or shipped, we will cancel it and refund the full amount.
– *Refunds*: Refunds will be issued in the same payment method used during the transaction. Please note that it may take 5-10 business days for the refunded amount to appear in your account, depending on your payment provider.
– *Product Issues*: If your product arrives damaged, defective, or incorrect, please contact our customer support team within 5 days of receiving your order. We will arrange for a replacement or a refund.
Security
We take the security of your payment information seriously. All payment transactions on Erasho.com are processed through secure and encrypted payment gateways. We do not store your credit card details or other sensitive payment information.
Payment Terms and Conditions
By making a payment on Erasho.com, you agree to the following:
– You have the legal right to use the payment method you provided.
– You are responsible for the accuracy of the payment information provided.
– You agree to pay the full amount due for the items ordered, including any applicable taxes, fees, and shipping charges.
Changes to This Payment Policy
We may update this Payment Policy periodically to reflect changes in the law, our practices, or other operational needs. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have any questions or concerns regarding payments, refunds, or billing on Erasho.com, please contact us at:
Email: support@erasho.com
Whatsapp: +91 9765955135
Thank you for choosing erasho.
